Patrick Cash
If you would like to find out more about starting and running your own sucessful lawn care business be sure to check out our articles and videos at http://www.lawncare-businss.com and http://www.lawnprosoftware.com http://www.lawnprosoftware.com
Articles by this Author
Complaining Customers and Your Lawn Care Business.
- By Patrick Cash
- Published 07/17/2007
- Small Business
- Unrated
Let's face it. You can't please everyone.
As a lawn business owner you want to keep your customers happy so they keep using your service.
When customers are dissatisfied they will fall into one of three types of complaining customers:
Passive
Aggressive
Constructive
Let's take a look at each one.
Passive Complainers-
These are the worst kind as far as I'm concerned.
As a lawn business owner you want to keep your customers happy so they keep using your service.
When customers are dissatisfied they will fall into one of three types of complaining customers:
Passive
Aggressive
Constructive
Let's take a look at each one.
Passive Complainers-
These are the worst kind as far as I'm concerned.
